Privacy Policy

Effective date: 19 August 2026

AR PRINTERS & ENGINEERS (“we”, “our” or “us”) respects your privacy. This policy explains what information may be collected when you visit flexpk.com, request a quotation, contact us, or use any available account or enquiry feature.

Who we are

AR PRINTERS & ENGINEERS has operated since 2008 and provides printing services, signage solutions, wide-format printers, inks, printheads, spare parts and related accessories from Lahore, Pakistan. Our website address is https://flexpk.com/.

Information we may collect

• Information you provide in a contact or quotation request, such as your name, phone number, email address, company name, required product or service, artwork details and delivery location.
• Messages and files you choose to send through WhatsApp, email or a website form.
• Account information if customer registration is available and you choose to create an account.
• Technical information such as IP address, browser type, device type, referring page, pages visited and approximate location derived from your connection.
• Transaction references or bank-transfer confirmation that you voluntarily provide when an order is agreed.

How we use information

• To understand your requirements and provide an accurate quotation.
• To confirm specifications, artwork, production, payment and delivery arrangements.
• To respond to questions, provide after-sales support and resolve damaged or incorrect order concerns.
• To operate, secure and improve the website and customer experience.
• To measure website performance and understand which pages and services are useful.
• To meet record-keeping, fraud-prevention or legal obligations where applicable.

Cookies and analytics

The website may use essential cookies for site functionality, security, account sessions, preferences and WooCommerce features. Analytics and advertising services, including Google services configured through Site Kit, may use cookies or similar technologies to measure traffic, performance and advertising activity. Where a consent choice is presented, you can use it to manage non-essential cookies. You can also control cookies through your browser settings; disabling essential cookies may affect some website features.

Advertising

We may use third-party advertising services such as Google AdSense. Advertising partners may use cookies or device information to show and measure ads in accordance with their own privacy policies and available consent controls. The presence of an advertisement does not mean that AR PRINTERS & ENGINEERS endorses the advertiser.

WhatsApp, email and external services

If you contact us through WhatsApp, email, maps, social media or another external service, that provider may process your information under its own terms and privacy policy. Please send only the information needed for your enquiry and avoid sending passwords or unnecessary sensitive information.

Sharing of information

We do not sell your personal information. We may share limited information with service providers that help us host, secure, analyse or operate the website; with delivery or production partners when needed to complete an agreed order; or with authorities when required by applicable law. Service providers receive only the information reasonably needed for their role.

Data retention and security

We retain enquiries, quotations, order records and related communications only for as long as reasonably needed for customer service, business records, dispute handling, security or legal requirements. We use reasonable administrative and technical safeguards, but no internet transmission or storage method can be guaranteed to be completely secure.

Your choices

You may ask us to review, correct or delete personal information you previously provided, subject to identity verification and any information we must retain for legitimate business or legal reasons. You may also opt out of promotional communication at any time. Service-related messages about an active enquiry or agreed order may still be necessary.

Children’s privacy

Our products and services are intended for businesses and general adult customers. We do not knowingly collect personal information from children without appropriate permission.

Policy updates

We may update this policy when our website, services or legal requirements change. The current version and effective date will be displayed on this page.

Contact us

For privacy questions or requests, contact AR PRINTERS & ENGINEERS at arsaqibnew@gmail.com or +92 322 434 8087. Business address: 1st Floor, Hafiz Plaza, Scheme More Chowk, Main Multan Road, Lahore, Pakistan.